| As
a Client You Have the Right to:
1.
Be
informed of these rights in writing at the time of admission,
as evidenced by written documentation in the clinical record.
2.
Be
given a statement of the services available by the agency and
related charges.
3.
Be
informed of all treatments prescribed, when and how services
will be provided, and the name and functions of any person and
affiliated agency providing care and services.
4.
Refuse
treatment after being fully informed of and understanding the
consequences of such actions.
5.
Be
informed of the procedures for submitting patient complaints.
6.
Recommend
changes in policies and services to agency staff, the area
office representatives of the department or any outside
representative of the patient's choice, free from restraint,
interference, coercion, discrimination or reprisal.
7.
Be
treated with consideration, respect, and full recognition of
his/her dignity and individuality.
8.
Privacy,
including confidential treatment of patient records, and
refusal of their release to any individual outside the agency
except in the case of the patient's transfer to a health care
facility, or as required by law or third party payment
contract.
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